Are you tired of struggling to find pet-friendly housing or facing extra charges when traveling with your Emotional Support Animal? 

Then, look no further! Our Licensed Therapists are here to help you unlock the freedom to live with your pet without additional fees or restrictions.

WE HAVE YOUR SOLUTION

Learn how to order your Certified Therapist Emotional Support Animal Program today, and you'll get the protection and access you and your Support Animal deserve.

YOUR ONE-STOP-SHOP FOR ALL THINGS RELATED TO EMOTIONAL SUPPORT ANIMALS (ESAs)

Let’s Cover the Basics!

What is a Free My Paws Therapist Certified Letter, and why do you need one? 

A Therapist Certified Letter is a document that verifies your need for an Emotional Support Animal. 

If one of our Certified Therapists determines you qualify for an ESA, they will prescribe a mental health program for you which will include both a Travel and Housing Therapist Certified Letter as part of your treatment plan. 

In addition, this documentation is legally required to live with your Emotional Support Animal in housing that prohibits certain animals, including dogs and cats. 

Without a Therapist Certified Letter, you risk being denied access to these benefits and even face legal consequences.

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Many people who need the support of an Emotional Support Animal need help knowing where to start - online information can be confusing. In reality, it is not all that complex.

First, you need to have a qualifying mental health condition. 

Secondly, your pet (typically a dog) must be well mannered to be in public venues while providing you mental support while away from your home.

Where owners often get tripped up is how to find a licensed therapist who can genuinely prescribe a mental wellness plan that would include legitimate travel and housing letters for you to use with confidence.

The Free My Paws program was developed over 10 years ago just for ESA owners like you.

Our Licensed Therapists, who specialize in mental health assessments, will prescribe a personalized treatment plan that includes both a certified travel and housing letter.

Additionally, we provide ongoing support to ensure that you are able to succeed in having your ESA by your side day over day.

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If you want to travel and live hassle-free with an Emotional Support Animal, we are here to help.

A Therapist Certified Letter is a document that verifies your need for an Emotional Support Animal.

If one of our Certified Therapists determines you qualify for an ESA, they will prescribe a mental health program for you which will include both a Travel and Housing Therapist Certified Letter as part of your treatment plan. 

This documentation is legally required to travel with your ESA or live in housing prohibiting certain animals, including dogs and cats. Without an ESA Therapist Certified Letter, you risk being denied access to these benefits and could even face legal consequences.

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HOW DOES THE CERTIFICATION PROCESS WORK?

Our certified therapists will work with you to understand your emotional support needs and evaluate whether an ESA would benefit you. 

They will prescribe a treatment plan if they determine that you need a PSA to support you in your daily activities.

This includes two personalized Licensed Therapist Prepared and Signed, one for Travel and one for Housing, that meet all legal requirements. The letters include the diagnosis and the legal language required by housing agencies and airlines.

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WHAT ARE THE BENEFITS OF HAVING A THERAPIST CERTIFIED LETTER?

An ESA can provide valuable emotional support and companionship, improving mental health and well-being.

With our Therapist Certified Letters for Travel or Housing, you'll have peace of mind knowing that you have the correct documentation to have your ESA by your side when you need them most. 

This means you can move around with your Emotional Support Animal without worrying about being denied access and live in housing that otherwise wouldn't allow animals.

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WHY CHOOSE US FOR YOUR THERAPIST CERTIFIED LETTER?

Our Certified Therapists have years of experience working with individuals who qualify to live and travel with an Emotional Support Animal. We're dedicated to providing personalized therapy sessions, care and attention to each and every one of our patients. We ensure you receive the right documentation that meets all legal requirements and accurately reflects your support animal needs. Plus, our easy online application process means you can get started right away and have your prescribed therapy plan in hand in no time.

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CERTIFY YOUR ESA WITH CONFIDENCE!

Our Therapist Certified Letters for Emotional Support Animals, which includes dogs, is a must-have for anyone who wants to register and use their ESA with confidence and peace of mind. Don't risk being denied access to accommodations - secure your prescribed treatment plan today and start living your best life with your furry friend by your side.

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WE MAKE CERTIFICATION EASY

Having a Personalized Therapy Plan and Free My Paws Therapist Certified Letters for your ESA gives you the peace of mind that your companion is recognized and your legal rights are protected. You can eliminate the stress of not knowing whether you can take your ESA with you whenever you travel, move into a new home or go about your everyday life. Our certification process involves a comprehensive therapy session to evaluate your mental state, your animal’s (typically a dog) training / temperament by a Licensed Therapist, who will then prescribe a treatment plan that will include a Free My Paws Travel and Housing Letter confirming your animal's ESA status. 

This official document ensures that your pet is recognized as an Emotional Support Animal, allowing you legal access to rental housing, select flights, and other establishments.

GET YOURS TODAY
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WE HOLD YOUR HAND ALL THE WAY

During the entire Free My Paws Certification process you will be treated with the utmost care and respect. We pride ourselves on our outstanding therapy sessions and service. All our practicing therapists are licensed mental health professionals, which ensures that you’ll receive the best advice and up-to-date therapy prescriptions. In addition, our Free My Paws Therapist Confirmation Letters are promptly updated with the latest changes to meet landlord and select airline requirements.

The decision to work with us on the purchase of a ESA Program is one which will have a significant impact on your life. To make it easy we offer a comprehensive satisfaction guarantee to ensure you’re happy with your program.

NO NEED TO WAIT, START NOW

SMOOTH AND EASY PROCESS

  • Complete your purchase online.

  • You will receive an Email with a link to the online patient intake questionnaire, open the link and submit the form.

  • Once one of our registered therapists has reviewed your information, they will contact you to set a time for a telehealth therapy session, typically within 24 hours.

  • At the end of the therapy session, our Licensed Therapist will make a diagnosis to then prescribe a treatment plan and if they estimate that you suffer from an ailment which would benefit from the presence of an Emotional Support Animal, they will then produce your Free My Paws ESA letters, both for Travel and Housing.

  • You will receive your Free My Paws ESA letters by email almost immediately after completing your phone interview, in secure PDF format.

IT COULDN'T BE EASIER! ORDER YOUR EMOTIONAL SUPPORT ANIMAL CERTIFICATION PROGRAM TODAY

You'll have the protection and access your ESA deserves in under 24 hours.

NEW PATIENT

Travel & Housing Therapist Certified Program for Emotional Support Animals, including Dogs

$169.97

  • Fast Electronic Process & Delivery

  • Easy Online Questionnaire

  • Convenient Telehealth Session

  • Comprehensive Treatment Prescription

  • Licensed Therapist Certified Letters

  • 24/7 Customer Support

RENEWING PATIENT

Travel & Housing Therapist Certified Program for Emotional Support Animals, including Dogs

$99.97

  • Fast Electronic Process & Delivery

  • Easy Online Questionnaire

  • Convenient Telehealth Confirmation

  • Comprehensive Treatment Prescription

  • Licensed Therapist Certified Letters

  • 24/7 Customer Support

Frequently Asked Questions

What is an emotional support animal (ESA)?

An ESA An emotional support animal (ESA) is a companion animal that provides therapeutic benefits to individuals with emotional or psychological disabilities. These animals offer comfort, support, and alleviation of symptoms to their owners.

How is an ESA different from a service animal?

An  ESA is different from a service animal because although both serve individuals with disabilities, an emotional support animal only provides comfort and emotional support.  It requires no special training. However, a service animal is trained to perform specific tasks for people with physical or mental impairments.

What types of animals can be emotional support animals?

ESAs can be various types of animal, not limited to dogs or cats. Any animal that provides comfort and support to an individual with a disability can qualify as an ESA, including rabbits, birds, or miniature horses, among others.

How do I qualify for an emotional support animal?

You qualify for an ESA if you have a verifiable emotional or psychological disability diagnosed by a licensed mental health professional. They can provide an ESA letter, stating that the animal is necessary for your well-being.

Does anxiety make me eligible for an emotional support animal?

Yes, according to the ADA, anxiety is one of the mental health conditions that may qualify you for an emotional support animal. An ESA for anxiety provides a range of soothing benefits including lower stress levels and an improved sense of well-being.

Do I need to register my emotional support animal?

No, you do not need to register your emotional support animal. There is no official registry for emotional support animals. A legitimate ESA requires an ESA letter from a licensed mental health professional, created after a telehealth or in-person consultation, to be recognized as valid.

Does my ESA need to wear a special vest, leash, collar, etc?

While a vest, leash, tag, or other accessories are not mandated for emotional support animals, they can help clarify that your animal is an emotional support animal, thereby reducing questions and intrusive approaches.

Can I take my ESA with me in public places?

Yes, you can take your ESA to certain public places, but ESAs do not have the same level of public access rights as service animals. They are generally allowed in housing with no-pet policies.  However, they might not be permitted in all public places, such as restaurants, cinemas or food stores.

Can ESAs go anywhere?

No, ESAs can not go anywhere, although they are granted certain privileges under the Fair Housing Act (FHA) and the Americans with Disabilities Act. For example, they are allowed to live in housing with their owners, even in housing with no-pets policies.

However, ESAs do not have the same level of access as service animals and are not permitted in public places where pets are generally not allowed, such as restaurants, stores, and other businesses.

Learn More

Are ESAs allowed in stores?

No, ESAs are not generally allowed in stores or other public places where pets are not permitted. Unlike service animals, ESAs do not have public access rights and are only granted special privileges in housing and air travel under specific laws.

When taking your ESA outside your residence or during travel, we recommend checking with the specific location or transportation provider regarding their policies regarding ESAs.

Can my ESA live with me in housing with a "no pets" policy?

Yes, under the Fair Housing Act, individuals with verified ESAs can request an exemption from "no pets" policies in housing. The landlord must grant reasonable accommodation, allowing the ESA to reside with its owner in the housing unit.

Learn More

Can my landlord deny my ESA?

Yes, your landlord can deny your ESA  if the animal poses a direct threat to the safety or property of others or if it causes undue financial hardship for the landlord.

However, landlords are generally required to make reasonable accommodations for individuals with ESAs under the Fair Housing Act.

Learn More

Can my ESA stay in a hotel or Airbnb with me?

While ESAs are not automatically granted access to hotels or Airbnb-type accommodation, some establishments may accommodate them if you inform them in advance and provide the necessary documentation, including your valid  ESA letter. 

However, it's essential to check with the specific hotel or Airbnb host about their pet policies and whether they allow ESAs. Keep in mind that the rules may vary from one location to another and may be subject to change.

Can my ESA fly for free?

No, your ESA can’t fly for free. Under the Air Carrier Access Act (ACAA), ESAs do not have the same rights as service animals so are not typically allowed to fly with their owners in the cabin of the aircraft. 

It is essential to contact the airline ahead of time and follow their specific guidelines to ensure a smooth and hassle-free travel experience with your ESA which will typically travel under the airline's policy for travel with pets and is likely to be subject to additional fees.

Are there any airline restrictions for ESAs?

Yes,  there are airline restrictions for ESAs. Since 2021, US airlines have not been required to accommodate emotional support animals. As a result, most airlines no longer allow ESAs on flights, unless they travel under the same terms and conditions applied to regular pets.

Do ESA letters expire?

Yes, ESA letters typically have an expiration date. The validity period of an ESA letter may vary depending on the specific regulations of the organization or healthcare professional that issues it. 

Most ESA letters, including those issued by Free My Paws through Felicitails, are valid for one year from the date of issue, after which you will need to renew it to continue enjoying the privileges it provides.

Do I really need to renew my ESA letter?

Yes, you really need to renew your ESA letter every 12 months to ensure that it will continue to be accepted as valid.  

Although the Fair Housing Act and U.S. Department of Housing and Urban Development does not provide guidance around the issue of ESA letter expiration, in our experience it is helpful to renew your ESA letter annually for a few reasons:

  • Landlords and property managers may refuse to accept an outdated ESA letter that was issued a long time ago. Renewing your letter allows you to supply current documentation that verifies your need for an emotional support animal is still relevant.
  • Our clinicians may not be able to validate an ESA letter that is expired should a landlord or property manager request verification. An annual consultation with a clinician to discuss your needs for an ESA letter is advisable in order to keep your licensed clinician’s recommendations current.

Renewing your letter is easy through our seamless consultation process.

Who can write an ESA letter?

An ESA letter must be written and signed by a licensed mental health professional, such as a psychiatrist, psychologist, licensed clinical social worker (LCSW), or licensed therapist. The professional must be actively treating the individual's mental or emotional disability and should state in the letter that an ESA is a necessary accommodation to alleviate symptoms of the disability.

What do your ESA letters contain?

Our ESA letters contain the following:

  • The official letterhead of the mental health professional.
  • Their business, contact information, and signature.
  • Their license information - allowing anyone to check the status of their license.
  • Their confirmation that you meet the definition of a disability and recommendation for an emotional support animal as part of an overall prescription to support your mental health.
Can you confirm that your ESA letters are legally valid?

Yes, we can confirm that our letters for ESAs and PSAs are fully compliant with the Air Carrier Access Act and the Fair Housing Act. These are the two most important laws that regulate the terms by which individuals may make use of an ESA Letter for mental health purposes and live with a designated emotional support animal in situations where regular pets are not permitted.

Our vetted network of licensed and qualified mental health therapists have the credentials required to carry out a consultation and write a certified ESA Letter as part of an overall mental health prescription..

Our website is fully HIPAA Compliant, ensuring that your information is protected according to federal law.

How much does an ESA letter cost?

The cost of obtaining an ESA letter can vary depending on several factors, including the fees charged by the mental health professional, the complexity of the evaluation, and additional services provided. On average, the cost of an ESA letter can range from around $80 to $200 or more.

How long does it take to receive my ESA letter?

Start by completing our easy online questionnaire, and schedule your telehealth consultation  with one of our licensed therapists. If you need an ESA for your mental health prescription, your  Free My Paws Letter will typically be issued within 24 hours.

If I qualify, how do I get an ESA?

After speaking with a licensed mental health therapist and receiving your own ESA Letter, all you need to do is designate your specific emotional support animal. It can be any breed or species, an existing pet or a new pet you’ve adopted or rescued. You do not need to go to a specialized breeder or trainer. 

However, It is important to keep in mind that an ESA Letter is only valid for one animal, so you can't use a single letter to cover multiple pets.

How many ESAs can I have?

You can have as many ESAs as you need to support your daily life. While the laws regarding ESAs can vary from one jurisdiction to another, in general, there is no strict limit on the number of ESAs an individual can have. 

However, you’ll need to demonstrate that each ESA is necessary to provide emotional support for your disability, and each animal should be covered in the ESA letter issued by a licensed mental health professional.

Does my ESA need to be specially trained?

No, your ESA does not need to be specially trained. Unlike service animals, ESAs are not required to undergo specialized training to perform specific tasks. The primary role of an ESA is to provide comfort and emotional support to individuals with mental or emotional disabilities. 

However, it is essential for ESAs to display good behavior and not cause disruptions in public or housing environments. Proper training and socialization can help ensure that your ESA is well-behaved in various situations.

How does the Felicitails Money Back Guarantee Work?

The Felicitails refund and cancellation policy ensures that our Free My Paws team of certified  mental health therapists can effectively allocate their support to those in need.

Once signed, your order is non-refundable, unless you meet the following two reasons: 

  • You do not qualify for an ESA letter after your consultation as determined by the licensed mental health professional. In this case your 100% refund will be processed immediately.
  • If your landlord does not accept your ESA letter after filing a complaint with HUD. If the outcome of the complaint does not support the validity of your letter, we will process a full refund with immediate effect.
Are there ESA Letter scams I need to be aware of?

Yes, sadly ESA owners need to be aware of ESA letter scams. These fraudulent sites claim to provide ESA Letters, but these are not  legitimate, and do not comply with US federal and state laws. 

The most typical fraud we've come across are sites that claim to certify service animals (not emotional support animals) without any of the formal testing or accreditation required for that process. The US government has started to crack down on these types of fraud and will impose hefty fines – or even prison sentences– for convicted  offenders.

Here are the clues to help you spot a scam site: 

You don’t have to speak with a mental health professional live by phone or video. Legitimate ESA Letter suppliers are required by law to ensure that you speak with a licensed mental health professional over the phone or video. 

If a web-based company simply asks you to answer questions using a quiz or "exam" but doesn't ask you to schedule a live consultation afterwards, it is probably a scam. 

If you are guaranteed a letter without a consultation, it is definitely a scam!

Free My Paws, through Felicitails does not guarantee the diagnosis you are seeking. Instead, we refer you to a highly-experienced and licensed mental health therapist who conducts a live evaluation and provides legitimate ESA letters according to their professional assessment of your condition. 

In the event that your diagnosis does not require the support of an ESA, you will receive a 100% refund of your prepayment without delay.

Protect Yourself from Scams and Purchase your Free My Paws ESA letter with confidence from Felicitails!